Registration/Payment, Policies, and Frequently Asked Questions
Three ways to register:
- In Person: Stop by the store! We accept check, cash, or credit card (VISA or MASTERCARD).
- By Phone: Call 808–589–2600 with your class request. We accept VISA or MASTERCARD.
- Email: Email email@example.com with your name, contact phone number, and the name and date of the class. We will reserve your space and call you for your credit card information to complete the transaction.
Class Registration & Payment
A $20 deposit is due at the time of registration. Your space in the class is not secured until we receive payment.
Class deposits are nonrefundable, nontransferable and nonexchangeable.
If you cannot attend, please send a friend in your place. If The Bead Gallery cancels a class, we will refund you right away.
Requirements, Supplies, and Tools
Supplies are included in many classes, and when not, will be selected in class and must be purchased at The Bead Gallery. You will also be charged for any upgrades, lost or damaged items, and additional supplies.
Please bring the required tools. Sharing or borrowing tools from your neighbors slows the whole class down. Students without the required tools will be asked to purchase tools BEFORE entering class. All of our tools are available for rent.
You may want to bring a notebook, pen, light, or optical aid.
Tardiness and Courtesies
Lateness slows the pace for everyone so please show up on time.
Please, no children, guests, food, or cell phones in class.
Q: When is my payment for a class due?
A: Payment is due at the time of registration. Please be sure that you can attend a workshop BEFORE signing up for it, as deposits are NOT refundable, NOT transferable, and NOT exchangeable.
Q: What do I need to bring to my class?
A: All of our beginner classes include the use of our tools – so you will not need to bring anything to class. Visual aids (reading glasses, magnifiers, etc.), as well as notebooks and pens, are highly recommended. If you are required to bring your own equipment to class, we will let you know at registration.
Q: I have so many beads at home – can I just bring my own supplies to the class?
A: You may not bring your own supplies. A portion of each class is devoted to discussing bead selection and design; so all materials must be selected during class with the teacher's assistance. However, we are always happy to help you design additional projects with your beads during regular store hours.
Q: I dropped/broke a bead in class – do I need to pay for it?
A: You will be responsible for any item that is lost or damaged in class, so please bead carefully!
Q: How soon do I need to sign up in order to get into the workshop?
A: As soon as you are ready! Our class sizes are limited to 4–6 students, and while that ensures that we can provide personal attention to each individual, it also means that classes sometimes fill very quickly.
Q: What does the price listed with the class include?
A: Unless specifically noted, the price includes materials, use of tools, and the teacher!
If there are tool requirements, you will need to bring, buy or rent those tools before class.
Q: I'm interested in a certain workshop, but I'm not sure if I'm experienced enough to take it!
A: Many of our classes are beginning level, meaning you don't have to have any prior experience or tools to take them, or you can opt for a custom class. For our intermediate and advanced classes, please check the requirements. If you have the required skills and tools, you should be fine. If you have any questions, email, stop by the store or call us at 589-2600.
Q: What if I have signed up for a class and I cannot attend?
A: Please check your schedule prior to signing up for class as our deposits are non–refundable, non–transferrable, and non–exchangeable. If you cannot come, you may send someone else to take your place.
Q: What are Bead Treats?
A: Bead Treats are modified versions of our favorite classes at special prices! We focus on cute projects that are quick and easy to do, AND we do the hard parts for you (that's the treat!)
For beaders of all levels, they're a fun chance to learn a new skill and an opportunity to get excited about beading again!
Q: Can you tell me about custom classes and other options I have if I can't make the class date on the schedule?
A: Of course! See this page for more information! We also have a lot of great projects in our Online Store that you can do right from your home!